® Helps DocuSign Improve Win Rate by 73%
- Industry: Electronic Agreements
- Location: San Francisco, CA
- Number of Employees: 5,600+
RAN HAIMOFFHead of Customer Management
DocuSign sought a 'robust and scalable solution' that could help scale value across the enterprise.
- Solution needed to integrate with existing tech stack
- Spreadsheets were cumbersome and limiting
- High reliance on small team for critical value analysis
DocuSign selected ValueCloud to help scale its customer value management efforts across the enterprise.
- Integrated seamlessly with Salesforce and Okta to help drive adoption
- Empowered every seller to have value-based conversations
- Able to scale and automate many manual, labor-intensive processes
Why DocuSign Chose DecisionLink as Their Value Management Platform
- Increase the output of the value consulting function.
- Expand attach rate & overall share of wallet of an account.
- Replace overly complicated & difficult to use, homegrown spreadsheets with a scalable, self-service capability