DecisionLink's ValueCloud®

INTRODUCING THE WORLD'S FIRST

CUSTOMER VALUE MANAGEMENT PLATFORM

The ValueCloud® provides the repository and architecture to store and process important customer value data, translating it into valuable insights and ultimately assets that can be shared and leveraged across the enterprise by product managers, marketers, sales people, value engineers, professional services teams and customer success/renewal teams.

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DecisionLink's ValueCloud®

OUR 6 UNIQUE AND DIFFERENTIATED PRODUCTS are integrated through a ValueThread™ which delivers a single source of truth, at any point in the customer journey.

• Value Management Engine

• Web Value Calculator

• Value Hypothesis

• Business Case Builder

• Value Realization Tracker

• Case Study Builder

Value Management Engine

ValueCloud's Value Management Engine is the heart of the platform and helps DecisionLink's customers...

Web Value Calculator

ValueCloud® Web Value Calculator allows your visitors to input their business information into a web form to determine ...

... the ROI of your product or service. It’s a simple, immediate ROI tool that is an important initial touchpoint in the customer journey, providing concrete information that invites visitors to take that next step toward converting to a sales meeting.

The ROI captured from the Web Value Calculator can be leveraged throughout a marketing automation process via the ValueCloud® CRM, Drift and SalesLoft Adapters, to create seamless and frictionless motion towards the next step in your marketing and/or sales sequence. This ValueThread™ is a unique ValueCloud® platform feature, that gives your users the ability to automate value selling and create compelling artifacts that help you win business.

Value Hypothesis Builder

ValueCloud's Hypothesis Builder allows a sales person, or anyone in your organization for that matter, ...

Business Case Builder

As you engage customers, it is important to transfer ownership of a business case from you as the seller, to them as the buyer. ...

Value Realization Tracker

95% of a customers life is as a customer not as a prospect and it is more important than ever to protect your renewal stream, ...

... grow customer share of wallet and help your initial buyer rebuild the internal capital they spent to get your initial deal funded. Value Realization Tracker allows account managers and customer success managers to engage customers in best practice Quarterly Business Reviews (QBRs) and capture their sentiments of perceived gained value and the ability to compare that to the expectations of the original business case. Your customer-facing organization can now be more proactivethan ever in engaging your customers in value-based conversations after the sale.

Case Study Builder

How often are case studies created effectively within your organization? To turbocharge this process while adding ...

... consistency and scale, ValueCloud's Case Study Builder provides a repeatable way for your organization to capture testimonials, quantified improvement, and context of the goals and objectives of the customer in one system. This information not only is now in a central repository but because it is part of the ValueCloud platform, these powerful pieces of collateral can now inform the estimates of improvement in the Value Management Engine as well as be used as proof points for your next sales cycle.

Solution Outputs

System Design Features

ELEVATE YOUR CONVERSATIONS WITH THESE VALUECLOUD ASSETS

Value Management Engine

Web Value Calculator

Value Hypothesis Builder

Business Case Builder

Value Realization Tracker

Case Study Builder

In addition to twelve out of the box assets branded for your company, we can produce virtually anything you can imagine!

Customer Value Management

Customer value is the missing link and next logical evolution in Customer Relationship Management because true customer relationships are entirely dependent on Value. Yet there’s nothing in CRM or any business system that enables customer value management. Our belief is that any business looking to shift to higher value/higher margin business models must manage customer value as a strategic asset to ensure competitive differentiation, elevate conversations, achieve trusted advisor status, and ultimately accelerate business results.

To address this missing link, we built the ValueCloud®, the world’s first enterprise-class platform and set of applications for Customer Value Management (CVM).

DecisionLink ValueCloud®

Flexible enough to support your differences.
Structured enough to support your scale.

System Design Features

Full Responsiveness: Any connected device supported: Mobile, Tablet, Desktop, etc.
Full Localization: Any language, currency, and number format both UI and Content/Assets.
CRM Integration: Salesforce.com Sales Cloud, Microsoft CRM Dynamics and more.
SSO Integration: SAML 2.0, VMware Workspace One, Okta
Data Integration: Universal Data Approach with standard integration to Dun and Bradstreet.
Logging & Reporting: Full analytics, logging and auditing for administrators and users.
Dynamic Content Assets: Dynamically create fully branded MS Office or PDF assets.
Sharing: Share solutions with partners. Share positions, props and realizations with customers.
Cloning: Clone solutions, positions, props and realizations to support unlimited scenarios.
Best Practice Libraries: Solution Models, Content/Assets, Templates, etc.

Customer Value Management

Business Case Builder

Web Calculator

Value Management Engine

Value Hypothesis Builder

Case Study Builder

Value Realization Tracker

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3423 Piedmont Rd NE • Atlanta, GA 30305
Phone: 800-670-8301 • E-mail: info@decisionlink.com

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