INTRODUCING THE WORLD'S FIRST

CUSTOMER VALUE MANAGEMENT PLATFORM

DecisionLink's ValueCloud®

The ValueCloud® provides the repository and architecture to store and process important customer value data, translating it into valuable insights and ultimately assets that can be shared and leveraged across the enterprise by product managers, marketers, sales people, value engineers, professional services teams and customer success/renewal teams.

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Value Management Engine

ValueCloud's Value Management Engine is the heart of the platform and helps DecisionLink's customers...

Value Hypothesis Builder

ValueCloud's Hypothesis Builder allows a sales person, or anyone in your organization for that matter, ...

Business Case Builder

As you engage customers, it is important to transfer ownership of a business case from you as the seller, to them as the buyer. ...

Value Achievement Tracker

95% of a customers life is as a customer not as a prospect and it is more important than ever to protect your renewal stream, ...

Case Study Builder

How often are case studies created effectively within your organization. To turbocharge this process while adding consistency and  ...

ELEVATE YOUR CONVERSATIONS WITH THESE VALUECLOUD ASSETS

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VALUE HYPOTHESIS BUILDER

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BUSINESS CASE BUILDER

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VALUE ACHIEVEMENT TRACKER

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CASE STUDY BUILDER

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VALUE MANAGEMENT ENGINE

In addition to twelve out of the box assets branded for your company, we can produce virtually anything you can imagine!

Customer Value Management

Customer value is the missing link and next logical evolution in Customer Relationship Management because true customer relationships are entirely dependent on Value. Yet there’s nothing in CRM or any business system that enables customer value management. Our belief is that any business looking to shift to higher value/higher margin business models must manage customer value as a strategic asset to ensure competitive differentiation, elevate conversations, achieve trusted advisor status, and ultimately accelerate business results.

To address this missing link, we built the ValueCloud®, the world’s first enterprise-class platform and set of applications for Customer Value Management (CVM).

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System Design Features

  • Full Responsiveness: Any connected device supported: Mobile, Tablet, Desktop, etc.
  • Full Localization: Any language, currency, and number format both UI and Content/Assets.
  • CRM Integration: Salesforce.com Sales Cloud, Microsoft CRM Dynamics and more.
  • SSO Integration: SAML 2.0, VMware Workspace One, Okta
  • Data Integration: Universal Data Approach with standard integration to Dunn and Bradstreet.
  • Logging & Reporting: Full analytics, logging and auditing for administrators and users.
  • Dynamic Content Assets: Dynamically create fully branded MS Office or PDF assets.
  • Sharing: Share solutions with partners. Share positions, props and realizations with customers.
  • Cloning: Clone solutions, positions, props and realizations to support unlimited scenarios.
  • Best Practice Libraries: Solution Models, Content/Assets, Templates, etc.

Business Case Builder

Value Management Engine

Value Hypothesis Builder

Case Study Builder

Value Achievement Tracker

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