ValueCloud® provides a launchpad for Verint's Value Journey.
Value Realization Report: Verint
Close rates more than doubled.
Verint’s mission to simplify, modernize, and automate customer engagement is grounded by the principle that investing in better technology will generate tangible value to your organization and to your customers. With the adoption of ValueCloud, Verint has been able to launch, accelerate, and scale their use of value across all of their customer-facing operations.
The results were stunning. What had previously taken around 8 hours and only delivered 90% of what was needed, with ValueCloud, we were able to go from the first point of entry to a credible asset in 45 minutes.
Regional Vice President, Solution Sales
Industry: Customer Engagement Software
Location: Melville, New York
Number of Employees: 3,900+
- Close rates more than doubled
- 17% reduction in discounting from leveraging ValueCloud
- Value case development time reduced from 8 hours to 45 minutes