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Powerful net retention rates start with customer value.

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Companies of all sizes are finding that quantifying, tracking and communicating the economic value that your solutions are delivering to your customers is critical to maintaining satisfied customers and a healthy net retention rate.

In this panel, they'll discuss:

  • The importance of value-based insights and conversations in driving long-lasting customer and partner relationships
  • How they ensure that promises made in sales cycles are promises kept throughout the customer lifecycle - and why that's critical
  • Effective alignment and handoff between sales and customer success organizations to ensure that the value discussed pre-sale is delivered post-sale