Powerful net retention rates start with customer value.
Companies of all sizes are finding that quantifying, tracking and communicating the economic value that your solutions are delivering to your customers is critical to maintaining satisfied customers and a healthy net retention rate.
In this panel, they'll discuss:
- The importance of value-based insights and conversations in driving long-lasting customer and partner relationships
- How they ensure that promises made in sales cycles are promises kept throughout the customer lifecycle - and why that's critical
- Effective alignment and handoff between sales and customer success organizations to ensure that the value discussed pre-sale is delivered post-sale