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DecisionLink Blog
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DecisionLink Blog

From Trainees to Trailblazers: Celebrating and Honoring DecisionLink’s First Graduates of the Value Black Belt Program

By John Porter | Aug 10, 2021 | 0 Comments

Written by: John Porter, Chief Technology Officer & Co-Founder, DecisionLink Today, I had the honor and privilege of recognizing and honoring ten of our valued customers on becoming “Value Heroes”, our first customers to graduate from the Value Black Belt (VBB) Program and to obtain a Value Black Belt certificate. These individuals completed the program … Read More

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Why Leading with and Understanding Customer Value Will Establish Lifelong Customer Relationships: Insight from the “Lead with Value, Build Customers for Life” Webinar

By DecisionLink | Aug 4, 2021 | 0 Comments

In business, value is more than just how much something is worth. It’s the meaning of being critical in what you and your business do to showcase how valuable your customer is to your business, and teaching your customers the same methods and approach when dealing with their customer base to truly understand how to … Read More

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Perspective: DecisionLink Up-and-Coming Professionals Experienced the True Value of an Internship

By DecisionLink | Aug 3, 2021 | 0 Comments

Written by Tatum Sims, Ezekiel Fitch, and Eric Powell, DecisionLink Summer 2021 Interns This summer, DecisionLink had the opportunity to gain interns for their company and allow students to showcase their talents and grow within the SaaS industry. Having an internship during your time in college can be extremely beneficial. It helps with growth, experience, … Read More

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Developing an Effective Value Realization Strategy

By DecisionLink | Aug 1, 2021 | 0 Comments
DecisionLink Value Realization Strategy, Business,Roadmap,Plan,On,White,Wall,,Businessman,Standing,On,Parquet

Your customers are your biggest asset, and one of your top priorities should be retention. It can cost up to five times more to bring in new customers than it takes to retain them, which is why value realization is such an important tool for companies to be leveraging in their customer success strategies. Value … Read More

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How to Measure Value Realization: Metrics to Focus On

By DecisionLink | Jul 31, 2021 | 0 Comments
the word value spelled out in scrabble tiles on a blue background being meausred with a measuring tap - how to measure value realization - DecisionLInk

Your company offers your clients unique value. You understand that value, but without a plan to communicate that value regularly, your clients might not be aware of the impact your solutions have on their business. In many cases, customers have a skewed perception of your value because they don’t fully recognize all the factors involved, … Read More

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10 Value Selling Examples from Top Brands

By DecisionLink | Jul 30, 2021 | 0 Comments
Value Selling By Top Brands -Many,Boxes,On,A,Store,Shelf,,One,With,The,Word

With so much competition in today’s business world and new competitors emerging constantly, differentiating your product or service on its own merits has become difficult. Your target audience can use the internet to find offerings similar to yours at a moment’s notice. Relying on your product’s uniqueness to make sales just doesn’t work. Instead of … Read More

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Value Wins Again: Making Customers the Winners Makes DecisionLink a 3x Winner this Month

By Tim Page | Jul 29, 2021 | 0 Comments

Tim Page, DecisionLink CEO Helping our customers leverage value to win new accounts and deepen relationships is always the top priority at DecisionLink. One of the greatest things about what we do is that it is wholly designed to facilitate win-win situations. When your customers can take full advantage of your solutions and services to … Read More

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Value Selling: Matching the Language of Your Buyer

By DecisionLink | Jul 28, 2021 | 0 Comments

Co-authored by Gabriel Vidal, Vice President of Customer Value and Sterling Cottam, Senior Director of Product & Platform Value, DecisionLink Value Selling seeks to help the B2B buyer make an informed decision by quantifying the financial benefit of a solution and delivering a business case with an expected ROI.   This method of selling is gaining popularity since … Read More

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Get Ahead of Future SaaS Trends to Increase Customer Satisfaction

By Tatum Sims | Jul 27, 2021 | 0 Comments

In the SaaS business, things are constantly changing at a rapid pace. Companies who are in this industry have to find different methods and tactics to keep up with what’s new. Learning how to adapt to new trends is the trickiest part for customers. Companies have to conduct research to continuously understand their target market … Read More

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Why a Solid CX Strategy Consistently Leads to a Solid Customer Retention Rate

By Tatum Sims | Jul 19, 2021 | 0 Comments

Keeping your customers satisfied is one of the few priorities that companies have. Customers drive and expert companies to do more to continuously satisfy their customer experience. Companies need to continuously take value in what customers want, need, and how they can grow positively by implementing their product or service into their everyday lives. It … Read More

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