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Customer Value Management:

The Future of B2B Sales: From a Buyer’s Perspective Part II

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neon digital

Buyers are savvier than ever, and their expectations are higher than ever. When they shop for B2B products and services, they expect an intuitive, friction-free customer experience that they trust out of hand. Sales are constructed from the foundation upwards. Companies must develop a trustworthy and dependable relationship with their customers to ensure the partnership endures over the years.

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How CVM Boosts the Bottom Line - Step 4 Driving Adoption

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Centering Value at Each Touchpoint Creates Global Impact

Companies leveraging Customer Value Management across their organization see benefits in all aspects of their business. It drives adoption, operationalizes customer sentiment, and enables companies to leverage important metrics in their conversations.  These benefits are important because they ultimately add up to transformational change for businesses—change that is reflected in real bottom-line impact.

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